Card Account Closure Notification Form

You can use this form to tell us to close your credit card account.

Important Information

By completing and submitting this form you're giving us the authority to close your account.

Once your account has been closed:

•  You won't be able to view this account using our online banking service or mobile APP.

•  You must destroy your card and ask any additional cardholders to destroy their cards.

•  If you have any regular transactions or subscriptions set up on your account, e.g. Sky TV, you'll need to contact the provider directly to arrange for a new way to pay.

•  If you decide to apply for a new card with us, you can do this 90 days after your balance is paid in full.

If you have an outstanding balance

•  You will receive your statements in paper format.

•  After your balance is paid, you may still have to pay some outstanding interest. This happens when you haven't cleared your balance plus any interest in full for two consecutive months. If any further interest is due, details will be included in a statement sent to you the following month.

•  Once your total balance and any outstanding interest is paid in full, we'll stop sending you monthly paper statements.

•  To use our automated telephone payment service you'll need your 16-digit card number, found on your statement. You'll also need your card expiry date so make a note of this before you destroy your card.